Frequently Asked Questions

Q. Do I need a doctor's referral for Physiotherapy treatment?
A. No, however we do recommend that you contact your private health insurance company as they may require a medical referral to authorise reimbursement of treatment charges.

Q. Is the cost of Physiotherapy covered by medical insurance?
A. Yes, if the Physiotherapist is chartered and State Registered. It is advisable to check with your insurance company before starting treatment as they may need to pre-authorise it.

Q. Is Physiotherapy treatment appropriate for back and neck problems or is it only useful for muscle injuries?
A. Chartered Physiotherapists are qualified to treat all spinal problems. In fact a large percentage of their workload is made up of neck and back problems.

Q. How does Chartered Physiotherapy differ from the "alternative" forms of healing?
A. The methods used by "alternative" therapies differ widely, but most of the theories and principles which govern them are included as standard practice in Chartered Physiotherapy.

Q. How do I know if a Physiotherapist is fully qualified?
A. All Chartered Physiotherapists have undergone the required training and passed the necessary exams to enable them to practice. They will have the letters MCSP and SRP after their names showing that they are also State Registered.

Q. What is Electrotherapy?
A. Electrotherapy includes Ultrasound and Interferential treatments. They are the use of electrical energy waves which affect tissues by reducing swelling, pain and muscle spasm and strengthen muscles. Thus it promotes healing.

Q. Can a Physiotherapist manipulate?
A. Yes, all Chartered Physiotherapists with the appropriate postgraduate training can manipulate.

Q. How quickly can I be seen?
A. We will always try to offer an appointment on that same day or within 24 hours.

Q. How long does each session last?
A. 45 minutes for the initial consultation - 30 minutes for a follow up session

Q. What should I wear?
A. The therapist will need to see the affected body part, for the lower limbs bring shorts, for back problems the therapist may require you to undress to your underwear.



enquiries@kensingtonphysio.co.uk
tel/ fax: 020 7603 0040
7 Russell Gardens
London W14 8EZ
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